NATURE'S SUNSHINE CUSTOMER HELP:

Natures Sunshine

SELLING TO NEW ZEALAND... AND AUSTRALIA

Buy Natures Sunshine products online using the shopping cart provided...
~ ALL PRICES PERMANENTLY DISCOUNTED ~

*SAVE: BECOME A REGISTERED CUSTOMER - READ BENEFITS HERE

 

CUSTOMER HELP:

SHOPPING CART:

I have chosen the Paypal shopping cart as it is secure, well known and we never see credit card details, which makes your card safer as it is less likely to be subjected to human error.

 

BASIC STEPS FOR USING THE SHOPPING CART:

When you are ready to order a product, click on 'add to cart' and a new page will open, enter the amount of items you want for that product and click update.

 

You can then choose to continue shopping from the link below, in which case the page will close. If you change your mind click on the orange 'view cart' button in the left hand menu to go back to your order.

 

Once ordering is complete, simply choose the 'check out' option you prefer at the bottom. On the next page choose 'pay with Paypal, or the 'don't have a Paypal account' option if paying by credit card.

 

Please double check all information entered, especially the email address so that you can be notified when the order is successful.

 

IF YOU CANNOT USE THE SHOPPING CART FOR ANY REASON:

Please use the 'contact' form  Contact Form or email me direct from your email provider at... nzrobyn@msn.com with your email client, or... copy and paste nzrobyn@msn.com into your address box.

 

Make sure you write "Natures Sunshine" or "NSP" in the caption if you choose to email me from your email provider so that I will know the subject.

 

DISCOUNTS:

The products are all discounted and the higher priced the product is, the greater the percentage of discount. I have not blanketed all products with the same percentage.

 

HANDLING FEE:

I charge 6.00 handling fee so it is good to get all your products at once to last a while so that you are making greater use of that fee. There is no extra fee for larger quantities. This fee will show as "shipping" when ordering through the shopping cart but we cannot change that feature.

 

SHIPPING AND TAX SECTION:

Please ignore tax. It does not apply. We cannot remove it.

 

SECURE SHIPPING TO AUSTRALIA

NB that my standard shipping is by airmail as it is cheaper, but it takes from 5-9 working days to reach the destination. It is also un-tracked and if it goes missing in transit the maximum claimable amount is NZ$250.00. They require papers to be filled out by both customer and distributor. If you order products worth more than $250, secure delivery is recommended.

 

If you wish to have secure oversight and delivery by the Economy Courier, with signature required, you need to add the extra shipping fee that is located under the "add to cart" button on all product pages.. ie "Add Faster/Secure Au Shipping". Simply click on the link and then add it to your shopping cart as a purchased item. The maximum claimable amount is NZ$2000.00

 

This method usually takes from 3-5 working days, depending on where you live. The shipping fee applies to normal herb bottles and small liquids. If you have quite a few heavy liquids such as Liquid Chlorophyll I would inform you if there are any extra shipping charges.

 

HOW TO ORDER PRODUCTS: There are 2 ways to order.

 

SHOPPING CART:

A-Z LIST: If you already know which products you need, go to the A-Z list in the menu on the left and simply scroll down and click on the link which will take you to the product information and "add to cart" buttons.

 

The index on the left has all the products listed in general categories and that will help to find the product you need if you know what type of product you want. eg  "Liquid Products". Then click on the link to go to the information page on that particular item for ordering, or go to the A-Z page.

 

E-MAIL DIRECT TO ME:

You would use this method if you do not use credit or debit cards or PayPal. Simply send me a list of what you would like using the contact form. I will send you a total and the bank a/c details.  You can also use this method  if you do have credit cards but prefer to use internet banking.  (see the section below for payment methods).

 

HOW TO PAY FOR PRODUCTS::

 

1. CREDIT CARD:

Visa (including debit cards), MasterCard using the shopping cart.

 

2. PAYPAL:

If you do not already have a Paypal account and would like one, it is easy to set up and your email address becomes your account name.  A great way to pay. Go to paypal.com to set it up. It may take a day or two to finalise but then it is always ready to go. (It's free to join). Paypal simply extracts the payment from whatever account you choose, including bank accounts. Can be used via the shopping cart OR through my paypal a/c named nzrobyn@msn.com ... You would need to make contact with me to place your order if using the 2nd option.

 

3. BANK ACCOUNT 1: Through Internet banking.

If you prefer to pay through your bank account into my bank account then you cannot use the shopping cart. You would need to use the contact form to send me your order and arrange payment.

 

4. BANK ACCOUNT 2:  By depositing in a Kiwibank branch.

This can be done but once again you cannot use the shopping cart. You would need to use the contact form to send me your order and arrange payment. The deposit must be cash, not by cheque as that takes quite a while to clear to use the funds for an order.

 

 

 

 

DISCLAIMER:

 

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SELLING TO NEW ZEALAND AND AUSTRALIA ONLY
Buy Nature's Sunshine products online using the shopping cart provided. This is not the official Natures Sunshine
herbs & supplements website. I am a Natures Sunshine independent herbal distributor.
For help and information please
Contact Robyn

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